Service & Maintenance
Installation & Commissioning
As a part of DSI Total Solution, DSI-Thailand provides, together with ALPHA LASER Southeast Asia & DSI Thailand Laser-Welding- Academy after sales service: Installation & Commissioning, including Laser safety Training and PLWelder Training for AL-Machines. For customers in Thailand, in whole Southeast Asia and sometimes beyond e.g. in Japan, New Zealand, Egypt …
ALM200 Installation &
Commissioning in Thailand
AL1200F Installation &
Commissioning in Indonesia
AL200 & 500 Installation &
Commissioning in New Zealand
ALFlak300F Installation &
Commissioning in Egypt
Installation & Commissioning
After machine installation, DSI Laser provides practical training covering machine operation, basic maintenance, troubleshooting, safety, and Work Instructions (WI).
The program follows ALPHA LASER technical standards, with continued training support for up to one year through the DSI Thailand Laser Welding Academy.
“Training Beyond Installation, Support for Lasting Performance.”
Work Instruction (WI)
Preventive Maintenance
Preventive Maintenance (PM) for Pulse Laser Welding Machines
“International standards for the continuity of your production”
“Our Team is educated and trained at ALPHA LASER Germany”
- DSI Service & Maintenance team specialised in ALPHA LASER systems.
- On-site Service at your workshop
- Inspection & maintenance following OEM Protocol
- Transparent reporting with full measurement data
Our Service Process
-
Inspection based on OEM Standard Checklist
Measurement of all critical points (laser power & electrical systems)
-
Cleaning and Preventive Maintenance
Fine-tuning for peak machine performance
-
Detailed Inspection Report
With recommendations for operation
Preventive Maintenance
Why schedule Preventive Maintenance (PM) for your PLW machines?
Reduce Downtime
90% of machine issues come from poor maintenance
Lower Risk of Failure
Prevents poor weld quality, porosity, and incomplete fusion due to machine errors.
Boost Efficiency
Proper PM = Higher precise output.
Enhance Safety
Safety checks follow DGUV Regulation 11
| Service Details | Premium | Gold | Silver | Convenient |
|---|---|---|---|---|
| Number of PM visits per year | 4 times | 2 times | 1 times | - |
| Machine PM & Alignment | ✓ | ✓ | ✓ | - |
| Resonator system inspection | ✓ | ✓ | ✓ | - |
| Cooling system check & cleaning | ✓ | ✓ | ✓ (Basic) | - |
| Electronic system inspection | ✓ | ✓ | ✓ (Basic) | - |
| Laser output power calibration | 4 times | 2 times | 1 times | - |
| On-site technical consultation | ✓ | ✓ | - | - |
| Free of Change* | ✓ | ✓ | - | - |
| Free of Change* | ✓ | ✓ | ✓ (Refresher) | - |
| Priority Service. | ✓ | - | - | - |
| Priority Service. | ✓ | - | - | - |
| Loaner machine during repairs | ✓ | - | - | - |
| Remote support (Online / Video) | ✓ | ✓ | ✓ | ✓ |
Repair & Overhaul / Root Cause Analysis
DSI Laser provides professional inspection, repair, overhaul, maintenance, and root cause analysis services for ALPHA LASER machines.
Our service team systematically identifies the actual cause of machine problems not only the visible symptoms to restore performance and prevent recurring failures.
Remote support by video conference for distance training or urgent support, AL-SEA developed learning materials for customer self-reliance.
Our Services
- On-site and off-site machine inspection
- Remote technical support, online training, guidance videos, and Work Instructions
- Root cause analysis
- Technical problem analysis reports
- Repair and maintenance recommendations
- Corrective and preventive actions
“Every case is carefully evaluated to ensure a reliable and technically appropriate solution.”
OEM Spare Parts on stock
“OEM Spare Parts • Local Stock in Thailand • Global Standards Ensuring Seamless Production”
Spare Parts Stock in Thailand
- 100% consumable parts and 90% machine parts in stock
- Local warehouse for fast delivery and immediate support
- Covering full maintenance and repair services
Guaranteed OEM Spare Parts
- Genuine spare parts from ALPHA LASER
- Certified quality under European standards
- Extend machine lifetime reduce downtime
Comprehensive Machine Maintenance Services
- Scheduled inspection & replacement
- On-site service by expert technicians
